Yonglo cares a lot about your privacy. We therefore only process data that we need to provide and improve our services. We handle the information we collect about you and your use of our services with care. We never make your data available to third parties for commercial purposes.
This privacy policy applies to the use of the website and the services Yonglo offers on it. In this privacy policy you can read which data we collect about you, what we use this data for, and with whom and under what conditions we may share your data. We also explain how we store your data, how we protect it against misuse and what rights you have regarding the personal data you have provided to us.
Do you have questions about our privacy policy? Please contact our privacy contact person. You will find the contact details at the end of this privacy policy.
01About data processing
Below you can read how we process your data, where we have it stored, which security techniques we use and who can access the data.
Website
Our website was developed using Wix software. Personal data you provide to us for our services is shared with this party. Wix has access to your data to provide us with technical support. Wix never uses your data for any other purpose.
Under the agreement we have concluded with Wix, Wix is obliged to take appropriate security measures. These security measures include SSL encryption and a strong password policy. Wix uses cookies to collect technical information about your use of the software. No personal data is collected and/or stored in the process. Wix reserves the right to share collected data within its own group to further improve its services.
Email and mailing lists
Our website uses Wix, a third party that handles email traffic from our website and the sending of any newsletters. All confirmation emails you receive from our website and web forms are sent via Wix's servers.
Wix will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will find an unsubscribe link. If you click it, you will no longer receive emails from our website. This may, however, seriously reduce the functionality of our website.
Your personal data is stored securely by Wix. Wix uses cookies and other internet technologies that show whether emails are opened and read. Wix reserves the right to use your data to further improve its services and, in that context, to share information with third parties.
Gmail
For our regular business email we use the services of Gmail. This party has taken appropriate technical and organisational measures to prevent misuse, loss and damage of your data and ours as much as possible. Gmail has no access to our mailbox and we treat all our email traffic confidentially.
Reviews
We collect reviews via the Wix and Google platforms. If you leave a review via Wix or Google, you are required to provide your name, place of residence and email address. Wix and Google share this data with us so that we can link the review to your order. Wix and Google also publish your name and place of residence on their own websites.
In some cases, Wix or Google may contact you to ask for an explanation of your review. If we invite you to leave a review, we share your name and email address with Wix and Google. They use this data solely to invite you to leave a review.
Wix and Google have taken appropriate technical and organisational measures to protect your personal data. Wix and Google reserve the right to engage third parties to provide their services. We have given permission for this. All the safeguards mentioned above regarding the protection of your personal data also apply to the parts of the services for which Wix and Google engage third parties.
02Purpose of data processing
We use your data solely for our services. This means that the purpose of the processing is always directly related to the assignment you give us. We do not use your data for targeted marketing.
If you share data with us and we want to use it to contact you at a later time other than at your request, we will first ask for your explicit consent.
Your data is not shared with third parties, except when this is necessary to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality by an agreement with us, an oath or a legal obligation.
03Automatically collected data
Data collected automatically by our website is processed to further improve our services. This data, such as your IP address, web browser and operating system, is personal data when it can be traced back to you.
04Cooperation with tax and criminal investigations
Where applicable, Yonglo may be required by law to share your data in connection with a tax or criminal investigation by the government. In such a case we are forced to share your data, but we will object to this within the possibilities the law offers us.
05Retention periods
We keep your data for as long as you are a client of ours. This means that we keep your customer profile until you indicate that you no longer wish to use our services. If you tell us this, we also regard it as a request to delete your data. Under applicable administrative obligations we must keep invoices containing your personal data. We therefore keep this data for as long as the applicable statutory retention period runs. Employees will, however, no longer have access to your client profile and documents we prepared in connection with your assignment.
06Your rights
Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by us or on our behalf. Below we explain which rights you have and how you can exercise them.
To prevent misuse, we in principle only send copies of your data to the email address known to us. If you would like to receive the data at a different email address or, for example, by post, we will ask you to identify yourself. We keep a record of handled requests. In the case of a deletion request, we record anonymised data. You will receive all copies of data in the machine-readable data format we use within our systems. You always have the right to file a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) if you suspect that we are using your personal data incorrectly.
Right of access
You always have the right to access the data that we process or have processed and that relates to you or can be traced back to you. You can submit a request for this to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a copy of all data to the email address known to us. You will also receive an overview of the processors holding this data, stating the category under which we have stored it.
Right to rectification
You always have the right to have the data that we process or have processed and that relates to you or can be traced back to you corrected. You can submit a request for this to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation that the data has been corrected to the email address known to us.
Right to restriction of processing
You always have the right to restrict the processing of data that we process or have processed and that relates to you or can be traced back to you. You can submit a request for this to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send a confirmation to the email address known to us that the data will no longer be processed until you lift the restriction.
Right to data portability
You always have the right to have the data that we process or have processed and that relates to you or can be traced back to you handled by another party. You can submit a request for this to our privacy contact person. You will receive a response to your request within 30 days. If your request is granted, we will send copies of all data about you that we have processed, or that other processors or third parties have processed on our behalf, to the email address known to us.
In such a case we will probably no longer be able to continue our services, because the secure linking of data files can then no longer be guaranteed.
Right to object and other rights
Where applicable, you have the right to object to the processing of your personal data by or on behalf of Yonglo. If you object, we will immediately stop processing the data pending the handling of your objection. If your objection is justified, we will make copies of the data that we process or have processed available to you. We will then permanently stop the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in a way to which this right applies. Do you believe that we do? Please contact our privacy contact person.
07Cookies
Our website places cookies from Wix and Google, among other things as part of the Analytics service. We use this service to track how visitors use the website and to receive reports about this. These processors may be required by applicable laws and regulations to provide access to this data. We collect information about your browsing behaviour and share this data with Wix and Google. Wix and Google may combine this information with other datasets and in that way track your movements on the internet. Wix and Google use this information, among other things, to offer targeted advertisements, such as Google Ads, and for other Google services and products.
Third-party cookies
If third-party software solutions use cookies, this is stated in this privacy statement.
08Changes to the privacy policy
We always reserve the right to change our privacy policy. You will always find the most recent version on this page.
09Contact details
Yonglo
Attn. privacy matters
Lichttoren 32
5611 BJ Eindhoven, the Netherlands
info@yonglo.com